Renova Technology launched Renova 360 on October 28, combining equipment repair with returns handling, forward logistics and support across a product’s operating life.
The Norcross, Georgia, company said the service is available now for manufacturers, field-service organizations, integrators and enterprise technology teams. Its four packages cover repair, reverse logistics, forward logistics and product lifecycle support.
According to Renova, the repair component includes diagnostics, circuit-board work, testing and failure analysis. Returns services encompass warranty management, replacement inventory and equipment tracking. Forward logistics includes configuration, assembly and order fulfillment, while lifecycle support covers refurbishment, storage and end-of-life equipment handling.
The company said keeping repairs and spare inventory in the same facility can allow replacement equipment to ship from stock while a returned unit is repaired. That describes its service model, rather than a guaranteed turnaround for every customer.
Renova, founded in 1996, presented the launch as an expansion beyond its original repair business. Claims of reduced costs and faster replacements remain company descriptions.
Sources Renova Technology announcement: https://www.prnewswire.com/news-releases/renova-technology-launches-renova-360-302922289.html