ServiceNow reported October 28 that third-quarter revenue increased 20.5% from a year earlier to $4.106 billion, with subscription revenue rising 21% to $3.988 billion.
Net income under generally accepted accounting principles fell to $277 million from $502 million a year earlier. Adjusted net income, which excludes specified costs and other items, increased to $1.039 billion from $992 million. The adjusted measure supplements the standard results.
The quarter ended September 30. Current remaining performance obligations reached $13.65 billion, up 20.5%. That measure represents contracted revenue the company expects to recognize over the next 12 months, rather than revenue already earned.
ServiceNow projected full-year subscription revenue of $15.780 billion to $15.790 billion. It also raised its 2026 AI annual contract value target to $1.7 billion and its adjusted free cash flow margin target to 36%.
Those targets describe management expectations. The company separately announced product and partnership developments; its earnings figures cover the completed quarter.
Sources ServiceNow results release: https://www.businesswire.com/news/home/20261028353768/en/ServiceNow-Reports-Third-Quarter-2026-Financial-Results ServiceNow Form 8-K: https://www.stocktitan.net/sec-filings/NOW/8-k-service-now-inc-reports-material-event-d2536c9ad428.html